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Attached Report Failed: Required Sage Printer Driver Not Installed
A Sage report attached to a MyAssistant Task could not run because Sage Sage's "TS PDF Generator" printer driver is not installed.
Next Steps
To install the "TS PDF Generator" printer driver:
1. Log on to the computer where the MyAssistant Server software is installed. This is the computer from which MyAssistant creates and sends emails and attached reports.
2. Open the Sage Desktop program on the server
3. Click "Applications" if the Application list is not displayed, then click "Common Tasks"
4. Click "Tools" and select "System Verification"
5. Click the "Scan System" button to start. The "TS PDF Generator" printer driver will be installed as part of the verification process.
6. Once the process finishes, close Sage
7. Log off of the server and re-run the MyAssistant Task
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